We offer free delivery on UK orders over £50. Your order will be shipped with MyHermes on a 48 hour service as standard (but please allow up to 5 days).
You can choose to pay for alternative carriers at checkout if they are available.
We offer free UK returns with CollectPlus. You can find your nearest drop off location here.
We hope you’ll love your product but if you’re not fully happy, you have 28 days to physically return the order to us. We recommend that you hang onto your proof of posting until your refund has cleared.
You can request to make a return by emailing us at email@example.com and we'll send all the information you need. You do not need a printer.
All items must be returned unused, and in their original, undamaged packaging with tags attached.
Any items that are received back which are not in a resalable condition will be returned to you.
Refunds are processed within 10 business days of receipt and you will receive confirmation of your refund via email.
Please note that refunds can only be issued back to your original payment method or issued as a credit to spend on now, sit down.
If you need any help please contact us at firstname.lastname@example.org